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Lesson 6-6: Why People Buy, Part 2

Lesson 6-6: Why People Buy, Part 2

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Worksheet
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Reading
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Article About Salespeople, Performance and Looks
Article About Salespeople, Performance and Looks
Article About Salespeople, Performance and Looks
All Text
This lesson explores the diverse factors that influence consumer buying behavior, with a focus on personal psychology, environmental factors, and social dynamics. A core concept is Maslow’s Hierarchy of Needs, which suggests that consumers are motivated to satisfy basic needs first (food, water, shelter) before moving on to higher needs such as esteem or self-actualization. Marketers use this framework to tailor products and messaging to consumers' current priorities. The lesson also discusses atmospherics—elements like store layout, scent, lighting, and music—that subtly guide purchasing behavior by shaping the customer experience.

Personal factors, such as personality traits and self-concept, also play a major role in shaping buying habits. Consumers often purchase products that align with how they see themselves—or how they wish to be seen by others. For example, buying trendy clothing may help a consumer achieve their "ideal self." The lesson also highlights the power of social situations and peer influence in marketing. Whether it’s the persuasive charm of a Girl Scout selling cookies or the impact of attractive salespeople, social dynamics can drive consumer decisions. Marketers use these insights to design campaigns that tap into relationships, trust, and even group conformity (herd behavior).

Lastly, the lesson examines how digital marketing leverages consumer data. Through the use of cookies and targeted advertising, companies track online behavior to deliver personalized marketing messages. This raises ethical considerations but also demonstrates the growing sophistication of modern marketing strategies. Overall, the lesson teaches that buying behavior is far from random; it is the result of a complex interplay of needs, emotions, environment, and social influence.

Lesson Objectives & Instructional Outcomes
Lesson Objectives:
  1. Define and explain Maslow’s Hierarchy of Needs and its influence on buying behavior.
  2. Identify how physical atmospherics (store layout, lighting, music, scent) influence consumer decision-making.
  3. Analyze the impact of personal factors such as personality and self-concept on consumer behavior.
  4. Evaluate the role of social situations and peer influence in purchasing decisions.
  5. Understand how marketers utilize consumer data (e.g., cookies, targeted advertising) to influence buying behavior.

​Instructional Outcomes:
  1. Students will be able to diagram Maslow’s Hierarchy of Needs and provide real-world marketing examples for each level.
  2. Students will analyze a retail space and describe how atmospherics are used to influence consumer behavior.
  3. Students will explain how personality traits and self-concept affect their own buying habits.
  4. Students will discuss how peer pressure and social settings can alter consumer decision-making.
  5. Students will evaluate how digital tracking (cookies, targeted ads) personalizes and influences online shopping experiences.
Aim & Essential Questions
Aim: How do psychological, personal, and environmental factors influence why and how we buy?

Essential Questions:
  1. How does Maslow’s Hierarchy of Needs explain consumer priorities?
  2. In what ways do businesses design shopping environments to increase sales?
  3. How do personal identity and personality influence what we buy?
  4. How do social influences shape consumer behavior?
  5. How is consumer behavior changing in the digital marketing age?

Vocabulary
  1. Maslow’s Hierarchy of Needs — A psychological theory that categorizes human needs into a five-tier pyramid: physiological, safety, social, esteem, and self-actualization.
  2. Atmospherics — The controllable aspects of the shopping environment (lighting, layout, scent, music) used to influence consumer mood and behavior.
  3. Personality — A person's consistent behaviors, emotions, and attitudes that influence their buying patterns.
  4. Self-Concept — How individuals perceive themselves and how that perception influences what they purchase.
  5. Social Situation — The immediate social context (friends, family, peers) that can affect buying behavior.
  6. Peer Pressure — The influence exerted by peers that can lead individuals to adopt certain purchasing behaviors.
  7. Cookies (Digital Marketing) — Small files stored on a user’s computer that track online behavior for marketing purposes.
  8. Targeted Advertising — Ads designed to appeal to specific consumers based on collected data about their interests and behavior.
  9. Reference Groups — Groups (such as friends or celebrities) that a person identifies with and which influence their buying decisions.
  10. Perception — The process by which people interpret sensory information to form a meaningful understanding of the world.
Questions For Instructional Time
  1. What are the five levels of Maslow’s Hierarchy of Needs?
  2. How can the layout or scent of a store impact the way consumers shop?
  3. How might an extrovert’s buying habits differ from an introvert’s?
  4. Why are we more likely to purchase from a friend or someone we trust (social influence)?
  5. How do online retailers use cookies to customize shopping experiences?
  6. In what ways does targeted advertising influence what products you see?
  7. How do self-concept and ideal self influence consumer purchases?
  8. What are some ethical concerns with marketers tracking consumer behavior online?
  9. How does herd behavior affect consumer decision-making (ex: Black Friday sales)?
  10. How can marketers appeal to both physical and emotional consumer needs?

Recap Of "Why People Buy" Part 1

Directions​: Before moving on to anything else, watch the recap for Part 1. 
Note: The article below is referenced in the video.
Article Titled, "Don't Hire Ugly Salespeople"


Do Now

Directions: After you watch the video for the recap of part 1, watch the video (below) for the Do Now. The two commercials that you need to watch to complete the Do Now are in the video below.
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This Will Help You With The Do Now

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Today's Lesson: Why People Buy Part 2

Reading: (Read this to answer the questions below)
Please note that since there are no more worksheets, 
the identical questions will be on schoology.
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Picture
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There is a quiz with IDENTICAL QUESTIONS to your worksheet. 

Directions: Preview the questions below. Take the quiz on Schoology
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Lesson 6-6 Quiz B
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Lesson 6-6 Quiz A
Lesson 6-6 Quiz B

Higher Level Questions

Task: Use the reading to do your research and answer the prompt below in a one paragraph response. 

Prompt: How do personal identity and personality influence what we buy?
Reading

Mr. Kazanjian's Business Class
Hempstead High School
Room A112
​[email protected]

  • Home
  • CPU Applications
  • Marketing
    • Marketing Introduction
    • Module 1: Marketing Today & Tomorrow
    • Module 2 Socially Responsive Marketing
    • Module 3: Marketing Begins With Economics
    • Module 4: The Basics Of Marketing
    • Module 5: Marketing Information & Research
    • Module 6: Marketing Starts With Customers
    • Module 7: Competition Is Everywhere
    • Module 8: E-Commerce And Virtual Marketing
    • Module 9: Developing A Marketing Strategy & Marketing Plan
  • Desktop Publishing
  • CFM 24-25
  • CPU APP COLLEGE
    • Part 1 Excel 200
    • Part 2 Excel 201 Advanced
    • Part 3: Microsoft Access 500
    • Part 4: Mr. Kazanjian's Tips & Tricks