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​Textbook Chapter ​4-4
The Varied Role Of Marketing

Lesson 4-4: The Varied Role Of Marketing
​This Is A Textbook Lesson

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Worksheet
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LESSON SUMMARY: The Varied Role of Marketing in Different Businesses
Marketing plays a diverse role across various types of businesses, with each type emphasizing different elements of the marketing mix. Producers and manufacturers focus primarily on product development and distribution, ensuring that their offerings meet consumer needs. They must work closely with other businesses in the distribution channels to ensure that products reach customers effectively. Additionally, understanding consumer preferences is crucial, even if producers do not sell directly to end-users. This emphasis on product and distribution highlights the importance of aligning marketing activities with consumer demands.

In contrast, service businesses face unique challenges in marketing since they typically interact directly with customers, bypassing traditional distribution channels. For these businesses, the entire marketing mix is critical, with a particular focus on maintaining high-quality service delivery. The ability to control and ensure service quality is essential, as is strategic distribution planning to meet customer expectations. Pricing can also be more flexible for service-oriented businesses, but promotion remains challenging due to the intangible nature of services. Effective communication about the value of services is vital for attracting and retaining customers.

Non-business organizations, such as government agencies and nonprofits, have also begun to recognize the significance of marketing in achieving their goals. Marketing is no longer viewed negatively; instead, these organizations leverage marketing strategies to enhance service delivery and engage with their audiences. Government agencies are adopting practices like e-government to improve accessibility and customer service. Nonprofit organizations focus on promotion to raise funds and showcase their impact, ensuring that their services meet the needs of their clients. By embracing marketing concepts, non-business organizations can enhance their effectiveness and connect better with the communities they serve.

Lesson Objectives & Instructional Outcomes
Lesson Objectives:
  1. Identify how marketing varies across different types of businesses.
  2. Explain the role of marketing in non-business organizations.
  3. Analyze how the marketing mix (product, price, place, promotion) is used differently by producers, service businesses, and channel members.
  4. Describe the function and importance of channel members in a distribution system.
  5. Discuss how nonprofit and government organizations utilize marketing strategies.

​Instructional Outcomes:
  1. Compare and contrast marketing functions across producers, service providers, and non-business organizations in a group activity.
  2. Create a diagram showing the flow of a product through a channel of distribution including various channel members.
  3. Evaluate case studies on nonprofit organizations and assess how marketing tools are applied to support their missions.
  4. Participate in a class discussion analyzing real-world examples of government marketing campaigns (e.g., public health PSAs).
  5. Use key vocabulary in written and oral responses to demonstrate comprehension
Aim & Essential Questions
Aim: How does the role of marketing differ among producers, service businesses, channel members, and non-business organizations?

Essential Questions:
  1. Why is marketing important in both business and non-business contexts?
  2. In what ways do service businesses adapt the marketing mix to their unique needs?
  3. How do nonprofit organizations use marketing without seeking a profit?
  4. What is the role of government agencies in applying marketing principles?
  5. How do channel members support the overall success of the marketing process?

Vocabulary
  1. Channel of Distribution – The path a product takes from the producer to the final consumer, including all businesses involved.
  2. Channel Members – Businesses or intermediaries that perform marketing functions during distribution.
  3. Non-Business Organization – An organization that does not operate with the primary goal of making a profit.
  4. Marketing Mix – The four elements (product, price, place, promotion) used by organizations to meet customer needs.
  5. Producer/Manufacturer – A business that creates goods or services for other businesses or consumers.
  6. Service Business – A business that provides services directly to consumers rather than products.
  7. Distribution Planning – Strategies to ensure a product or service is available where and when customers want it.
  8. Promotion – The methods used to inform and persuade customers about products or services.
  9. Target Market – A specific group of potential customers that a business aims to serve.
  10. E-Government – The use of technology and digital tools by government agencies to provide services and information to citizens.
Questions During Instruction Time & Higher Level Questions
  1. How does the marketing strategy of a producer differ from that of a retailer or service provider?
  2. Why is it important for manufacturers to understand their end consumers, even if they don’t sell directly to them?
  3. In what ways do channel members contribute to customer satisfaction?
  4. What unique challenges do service businesses face when promoting their offerings?
  5. How can a government agency use promotion effectively if it doesn’t compete for customers?
  6. Why is the marketing mix still relevant to nonprofit organizations?
  7. How does understanding target markets benefit non-business organizations?
  8. What are some examples of successful marketing campaigns by nonprofits or public agencies?
  9. How do nonprofits handle pricing when their services are free to clients?
  10. How has the internet changed the way government services are marketed and accessed?

Do Now:
​

Does Marketing Exist In Not For Profit Businesses?

How Does Hempstead High School Market Itself?

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Antillana Films
Directions: Today's quiz is going to be from the video below and the textbook. I suggest that you watch the video in its entirety and skim the textbook. You should have your textbook open for the quiz and feel free to open the video on YouTube to open up the transcript also. There is a brief video summary below the video for your convenience as well.
Video Summary: The Role of Marketing in Various Businesses
The marketing mix, which includes product, price, place, and promotion, is fundamental to all types of businesses in the modern internet age. Producers and manufacturers focus primarily on developing products and services for both businesses and consumers, with the product element receiving the most attention. Distribution also plays a crucial role, as companies must effectively deliver their products to customers. Although marketing is often associated with promotion, for producers and manufacturers, the emphasis lies more on product development and distribution strategies.

Channel members, or intermediaries, are essential in the marketing process, as they help producers get their products to consumers. For example, John Deere sells farming equipment either directly to farmers or through retailers. These channel members streamline the process, providing additional services such as financing and marketing support. Retailers are responsible for final pricing decisions, marking up products to ensure a profit, while wholesalers emphasize distribution planning to facilitate product availability.

Non-business organizations, such as schools, government agencies, and non-profits, also utilize marketing to achieve their goals, even without a profit motive. For instance, schools are funded by taxes and must effectively communicate their value to attract students. Non-profits rely on marketing strategies to secure resources and support for their services. In these contexts, marketing focuses on meeting community needs and providing essential services rather than generating profit, highlighting the diverse applications of marketing across different sectors.


Read The Textbook
Chapter 4-4: The Varied Role Of Marketing
Section 1: The Varied Uses Of Marketing (Pages 111-112)

Directions: Read section 1 (The Varied Uses Of Marketing) pages 111-112 of the textbook, then move on to the next section. You can listen to it below if you prefer.
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Read The Textbook
Chapter 4-4: The Varied Role Of Marketing
Section 2: Marketing By Non Business Organizations (Pages 113-115)

Directions: Read section 2 (Marketing By Non Business Organizations) pages 113-115 of the textbook, then move on to the next section. You can listen to it below if you prefer.
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Take The Quiz

The quiz is on the video and the reading from the textbook. (But see my notes above)
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Lesson 4-4 Quiz A
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Lesson 4-4 Quiz A

Higher Level Questions:

Task: Use the video and the textbook to answer the two prompts below:

Paragraph 1: Explain how the role of marketing differs in various types of businesses.
Paragraph 2: Identify ways marketing is used by non-business organizations.

Rubric

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Mr. Kazanjian's Business Class
Hempstead High School
Room A112
​[email protected]

  • Home
  • CPU Applications
  • Marketing
    • Marketing Introduction
    • Module 1: Marketing Today & Tomorrow
    • Module 2 Socially Responsive Marketing
    • Module 3: Marketing Begins With Economics
    • Module 4: The Basics Of Marketing
    • Module 5: Marketing Information & Research
    • Module 6: Marketing Starts With Customers
    • Module 7: Competition Is Everywhere
    • Module 8: E-Commerce And Virtual Marketing
    • Module 9: Developing A Marketing Strategy & Marketing Plan
  • Desktop Publishing
  • CFM 24-25
  • CPU APP COLLEGE
    • Part 1 Excel 200
    • Part 2 Excel 201 Advanced
    • Part 3: Microsoft Access 500
    • Part 4: Mr. Kazanjian's Tips & Tricks