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Lesson 2-7:
Greenwashing The Volkswagen Clean Diesel Scandal

Lesson 2-7: Greenwashing The Volkswagen Clean Diesel Scandal

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LESSON SUMMARY
The Volkswagen clean diesel scandal, also known as "Dieselgate," emerged in 2015 when the German automaker was discovered to have cheated on emissions tests. This fraud involved the installation of software in diesel vehicles that allowed them to pass emissions tests while actually emitting pollutants far above legal limits. Volkswagen had marketed its diesel technology as environmentally friendly, but the revelation of their deceptive practices not only violated environmental laws but also severely damaged the company's reputation and raised serious ethical concerns about corporate responsibility.

The background of the scandal reveals that Volkswagen had long championed its diesel cars as a cleaner alternative to gasoline vehicles. The company promoted its "Clean Diesel" technology in the U.S., where strict emissions regulations were in place. However, the U.S. Environmental Protection Agency (EPA) uncovered the use of a "defeat device" that manipulated emissions tests. This led to a significant betrayal of consumer trust, as customers believed they were making environmentally responsible choices. The fallout included numerous lawsuits, regulatory fines exceeding $25 billion, and a damaged brand image, despite an initial stability in sales.

In the aftermath, Volkswagen has taken steps to restore its reputation by investing in electric vehicles and sustainability initiatives, pledging carbon neutrality by 2050. However, the long-term effects of the scandal are evident, as it continues to shape both consumer perceptions and industry regulations. The scandal not only highlights the need for corporate accountability but also serves as a reminder of the importance of ethical business practices. Stricter regulations have emerged globally in response to the deceit, demonstrating a shift towards greater transparency and responsibility within the automotive industry.

Lesson Objectives & Instructional Outcomes
Lesson Objectives:
  • Identify and define unethical marketing practices, including greenwashing.
  • Understand the role of corporate ethics in marketing and business operations.
  • Analyze the impact of deceptive marketing on consumer trust and corporate reputation.
  • Examine legal and financial consequences of unethical business practices.
  • Explore strategies companies use to rebuild trust after a scandal.
  • Evaluate the role of government regulations in maintaining ethical marketing practices.
Instructional Outcomes:
  • Students will be able to define greenwashing and explain how Volkswagen engaged in this deceptive practice.
  • Students will analyze the consequences of Volkswagen’s emissions scandal, including financial penalties and brand damage.
  • Students will assess the impact of unethical behavior on consumer trust and corporate reputation.
  • Students will evaluate the effectiveness of Volkswagen’s response to the scandal and suggest alternative strategies.
  • Students will discuss the role of regulatory agencies in preventing corporate fraud and enforcing ethical marketing standards.
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Lesson Aim & Essential Questions
Aim: How do unethical marketing practices impact businesses, consumers, and society?

Essential Questions:
  • What is greenwashing, and how did Volkswagen use it in their marketing strategy?
  • What were the consequences of the Volkswagen emissions scandal for the company and its customers?
  • How can companies rebuild trust after a major corporate scandal?
  • What role do regulatory agencies play in maintaining ethical business practices?
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Vocabulary
  • Greenwashing – A deceptive marketing practice where a company falsely presents its products or policies as environmentally friendly to appeal to eco-conscious consumers.
  • Corporate ethics – The moral principles and values that guide a company’s decisions, policies, and marketing practices.
  • Consumer trust – The confidence that customers have in a company’s honesty, integrity, and ability to deliver on its promises.
  • Regulatory oversight – The supervision and enforcement of laws and regulations by government agencies to ensure compliance with ethical and legal standards.
  • Brand reputation – The perception and trustworthiness of a company’s brand as judged by consumers, stakeholders, and the public.
  • Emissions standards – Government-mandated limits on the amount of pollutants that vehicles and industrial operations can release into the environment.
  • Legal consequences – The penalties, fines, and other repercussions faced by companies when they violate laws and regulations.
  • Market deception – The act of misleading consumers through false claims, manipulated information, or unethical marketing tactics.
  • Sustainability initiatives – Corporate programs and policies aimed at reducing environmental impact and promoting long-term ecological responsibility.
Questions For Instruction Time
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  1. What marketing strategies did Volkswagen use to promote its clean diesel technology?
  2. How did Volkswagen manipulate emissions testing, and why was this practice unethical?
  3. What legal and financial penalties did Volkswagen face as a result of the scandal?
  4. How did the scandal impact consumer trust and Volkswagen’s brand image?
  5. What steps has Volkswagen taken to rebuild its reputation?
  6. How can businesses ensure ethical marketing practices to avoid similar situations?
  7. What lessons can other companies learn from Volkswagen’s mistake?
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Do Now: Have you ever felt misled by a company’s advertising? How did that affect your perception of the brand?

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Checklist Of What You Need To Do Today To Get 100%

DO NOW:
1.) Participate in Do Now. (Actively participate, you are facing the discussion, not turned away from the discussion, phones are always away at all times in class)

Independent Practice:
2.) Read or listen to the article (below)
3.) Complete Quizzes:

Lesson 2-7 Quiz A (On Schoology)

The Volkswagen Diesel Scandal & Aftermath


​The Volkswagen Clean Diesel Scandal: A Breach of Trust and Ethics

The Volkswagen clean diesel scandal, often referred to as "Dieselgate," is one of the most infamous corporate fraud cases in modern history. In 2015, the German automaker Volkswagen (VW) was caught cheating on emissions tests to make its diesel vehicles appear more environmentally friendly than they actually were. This practice is an example of "greenwashing," a deceptive marketing tactic where companies falsely claim to be environmentally responsible to attract consumers who prioritize sustainability. Volkswagen's deception not only violated environmental laws but also damaged the company’s reputation, led to billions in fines, and raised concerns about corporate ethics in the automotive industry.

Background Of The Scandal

Volkswagen had long promoted its diesel cars as an environmentally friendly alternative to gasoline-powered vehicles. The company heavily marketed its "Clean Diesel" technology, claiming it provided better fuel efficiency while producing lower emissions. This was particularly important in the United States, where strict emissions regulations required car manufacturers to meet stringent environmental standards.

However, in September 2015, the United States Environmental Protection Agency (EPA) announced that Volkswagen had installed software in its diesel engines designed to manipulate emissions tests. This software, known as a "defeat device," could detect when the vehicle was undergoing emissions testing and adjust performance to produce lower levels of nitrogen oxide (NOx), a harmful pollutant. Under real-world driving conditions, however, these vehicles emitted up to 40 times the legal limit of NOx, contributing significantly to air pollution.

Lying about emissions not only broke legal regulations but also severely damaged consumer trust. Customers who purchased Volkswagen vehicles believed they were making an environmentally conscious choice, only to later discover that the company's claims were fraudulent. This betrayal led to widespread backlash, with many consumers and environmental advocates calling for stricter oversight and penalties. The erosion of trust also had long-term effects on the most hardcore customers of the Volkswagen brand.

Volkswagen's marketing efforts, as the company struggled to reposition itself as a responsible automaker. Future advertising campaigns emphasizing sustainability and environmental friendliness were met with skepticism, making it difficult for Volkswagen to regain credibility in the eyes of both regulators and consumers.


Clean Diesel Advertisements

The images and videos below are actual advertisements from the Volkswagen Clean Diesel scandal.


Consequences & Fallout

The revelation of Volkswagen’s deception led to immediate and severe consequences. The company faced extensive legal and financial repercussions, including lawsuits, regulatory fines, and criminal investigations. In the United States alone, Volkswagen agreed to pay over $25 billion in settlements and fines.

Globally, the scandal affected millions of customers, with approximately 11 million vehicles worldwide found to contain the defeat device.
In addition to financial penalties, the scandal resulted in significant damage to Volkswagen’s brand image. Consumers who had trusted the company's environmental claims felt betrayed, leading to a decline in stock value. The company’s CEO at the time, Martin Winterkorn, resigned amid the scandal, and several executives faced criminal charges.

Surprisingly, there was no immediate drop in Volkswagen sales following the scandal. Despite expectations of a sharp downturn, the company's sales remained relatively stable in the short term. However, after 2017, Volkswagen began experiencing a decline in sales, which could be attributed to multiple factors, including evolving consumer preferences, increased competition, and the push towards electric vehicles. While Dieselgate likely played a role in eroding long-term trust, the global automotive industry's shift away from diesel and internal combustion engines also contributed to the gradual drop in Volkswagen's market share.

The scandal also had a lasting impact on the resale value of Volkswagen diesel vehicles. As news of the emissions fraud spread, consumer confidence in Volkswagen cars plummeted, leading to a significant depreciation in value. Many owners found it difficult to resell their vehicles, as demand dropped due to concerns about potential legal restrictions and environmental harm. In some markets, Volkswagen had to offer buyback programs or compensate owners for lost value, further adding to the financial burden on the company. This decline in resale value underscored the broader economic consequences of corporate deception, affecting not only Volkswagen but also its customers who had unknowingly purchased fraudulent vehicles.

Since the scandal, Volkswagen has worked to repair its image by investing heavily in electric vehicles and sustainability initiatives. The company has launched a range of electric models under its ID. series and pledged to achieve carbon neutrality by 2050. While sales have recovered in some markets, the long-term effects of the scandal continue to shape Volkswagen’s strategy and consumer perceptions. Dieselgate remains a significant stain on the company’s history, and Volkswagen must continue to navigate challenges in regaining complete trust among consumers and industry regulators.
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Ethical & Industry Implications

Volkswagen’s actions raised serious ethical concerns regarding corporate responsibility and transparency. The deliberate effort to deceive regulators and customers demonstrated a prioritization of profits over environmental and public health considerations. This case also highlighted the broader issue of corporate accountability in the automotive industry, prompting stricter regulations and increased scrutiny of emissions testing procedures worldwide.
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In response to the scandal, many countries strengthened their vehicle testing regulations to prevent similar cases of fraud. Additionally, the automotive industry saw a push toward greater investment in electric vehicles (EVs) as manufacturers sought to rebuild consumer trust and meet stringent environmental standards.

Conclusion

The Volkswagen clean diesel scandal serves as a cautionary tale of corporate misconduct and the consequences of unethical decision-making. While Volkswagen has since taken steps to regain public trust by investing in electric mobility and environmental initiatives, the damage to its reputation remains a significant reminder of the importance of corporate integrity. The case underscores the need for strict regulatory oversight and ethical business practices to ensure that companies remain accountable to both consumers and the environment.


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Lesson 2-7 Quiz A
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Worksheet Answers
2-7 Quiz A

Higher Level Question: 

Task: Watch the 37 second clip below and read the prompt below, then answer the following questions.

Background Information: Dieselgate happened during the presidency of Barack Obama, a Democrat who mandated that America be carbon neutral by 2050. Presidents serve terms of four years and generally honor the precedent set by George Washington to limit their service to two terms (this has since become an official amendment of the Constitution.) Being that worldviews can dramatically shift from President to President, who is really responsible for holding companies responsible when they do unethical things?

Your response is to be two well written paragraphs. I recommend that you follow the structure below.

Paragraph 1: Who is really responsible for holding companies responsible for unethical behavior? 
Paragraph 2: What are ways that you can hold companies responsible for unethical behavior?

Bonus Paragraph: If Dieselgate happened during the Trump Administration, how would it have been handled...or not handled?


Rubric

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Mr. Kazanjian's Business Class
Hempstead High School
Room A112
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  • Home
  • CPU Applications
  • Marketing
    • Marketing Introduction
    • Module 1: Marketing Today & Tomorrow
    • Module 2 Socially Responsive Marketing
    • Module 3: Marketing Begins With Economics
    • Module 4: The Basics Of Marketing
    • Module 5: Marketing Information & Research
    • Module 6: Marketing Starts With Customers
    • Module 7: Competition Is Everywhere
    • Module 8: E-Commerce And Virtual Marketing
    • Module 9: Developing A Marketing Strategy & Marketing Plan
  • Desktop Publishing
  • CFM 24-25
  • CPU APP COLLEGE
    • Part 1 Excel 200
    • Part 2 Excel 201 Advanced
    • Part 3: Microsoft Access 500
    • Part 4: Mr. Kazanjian's Tips & Tricks